A. Introduction
B. Types of Plans
C. Hierarchy of Plans
D. Importance of Planning
E. Steps in Planning
F. Objectives
G. Hierarchy of the Objectives
H. Management by Objectives
I. Systems Approach to MBO
J. The Process of MBO
K. Benefits of MBO
L. Limitations of MBO
M. Prerequisites for Installing MBO Program
N. Types of Decisions
O. Steps in Problem Solving and Decision Making
P. Factors Influencing Decision Making
Q. Steps Involved in Preparation of the Pert

A. Identification of Activities
B. Grouping of the Similar Activities
C. Assignment of Authority and Responsibility to Each Group
D. Provision for Coordination
E. Types of Organizations
F. Centralization and Decentralization
G. Advantages and Limitations of Decentralization
H. Authority and Power
I. Hospital Organization
J. Organizational Development
K. System Approach of Staffing
L. Recruitment
M. Introduction to Job Designing
N. Importance of Directing
O. Principles of Directing
P. Human Factors in Directing
Q. Theory X and Theory Y
R. Motivation
S. Leadership
T. Types of Power
U. Steps in Communication Process
V. Types of Communication in the Organization
W. Direction of the Communication
X. Barriers to Communication
Y. Steps in Controlling
Z. Time Element in Controlling

A. Introduction to Hospital Planning
B. Definition of Hospital
C. Aims of Hospital & Planning
D. Factors Affecting Utilization of the Hospital ServE. Hospital Planning Process
F. Sanitary Requirements of the Hospital
G. Approval of Plan by the Local Authorities
H. Hospital Project
I. Stages in the Hospital Project
J. Types and Size of the Hospital
K. General Hospital Cost/Bed
L. Hospitals of 21
Century
M. Introduction to Planning Consideration for a Medical ColN. Physical Facilities of Medical College and its Associated HospO. Department Specific Requirements
P. Hostels for Students/Interns
Q. Teaching Hospitals
R. Staff Requirements

A. Introduction to Research in Hospital Administration
B. Types of Research
C. Purpose of Research in Hospital
D. Prerequisites to Conduct Research
E. Steps in Conducting the Research
F. Discussion
G. Acknowledgements
H. Tables and Figures
I. Format for Report Writing
J. Areas of Interest in Hospital Administration

A. Introduction
B. Progressive Patient Care
C. Planning and Designing of Ward
D. Features of Inpatient Department
E. Location
F. Interdepartmental Relationship
G. Circulation of Inpatient Department
H. Size of the Inpatient Department
I. Forms of Ward
J. Components of a Nursing Unit
K. Special Wards
L. Staffing
M. Personal Management in the Ward

N. Monitoring and Evaluation

O. Nursing Needs of the Patients
P. Nursing Services
Q. Nursing Tasks
R. Job Description of Staff NurseS. Nursing Care Methods
T. Policy and Procedures
U. Managerial Issues

A. Introduction
B. Organization of Quality Management System (QMS) in Hospitals
C. Standards of Outcome
D. The Concept of Hospital Accreditation
E. Accreditation of Healthcare Organizations
F. Quality Council of India
G. Benefits of Accreditation
H. 5-M Checklist
I. Introduction to Effective Media Communication

A. Introduction
B. Data Collection
C. Data Storage
D. Data Retrieval
E. Interoperability
F. Clinical Decision Support
G. Billing and Revenue Cycle Management
H. Quality Improvement
I. Patient Portals
J. Privacy and Security
K. Administrative Functions
L. Research and Analytics
M. Tele health Integration

A. Introduction of Disaster Management
B. The Global Scenario of Disaster
C. Classification of Disasters
D. Introduction to Emergency Services Department
E. Department of Emergency Medicine
F. Functions of Emergency Department
G. Types of Emergency
H. Types of Emergency Services
I. Planning of Emergency Services
J. Physical Facilities
K. Designing of the Emergency Department
L. Equipment
M. Staffing
N. Policies
O. Procedure
P. Ambulances
Q. Record Maintenance
R. Grievance Redressal System

A. Introduction
B. Organization of Quality Management System (QMS) in Hospitals
C. Standards of Outcome
D. The Concept of Hospital Accreditation

E. Accreditation of Healthcare Organizations
F. Quality Council of India
G. Benefits of Accreditation
H. 5-M Checklist
I. Introduction to Effective Media Communication

A. Introduction
B. Data Collection
C. Data Storage
D. Data Retrieval
E. Interoperability
F. Clinical Decision Support
G. Billing and Revenue Cycle Management
H. Quality Improvement
I. Patient Portals
J. Privacy and Security
K. Administrative Functions
L. Research and Analytics
M. Tele health Integration